Indrotech Celebrates 16 Years of Innovation and Dedication

On November 20, 2024, Indrotech proudly celebrated an exciting milestone—16 years since the company’s official establishment. While our roots go even further back under the name Precision Driveline, the Indrotech name and vision were born on November 20, 2008, marking the start of an exciting new chapter in our journey.

This anniversary was made even more special as we honoured a significant achievement within our team: the 20-year service anniversary of one of our valued staff members. Her dedication and expertise have been instrumental in shaping Indrotech’s success, and her commitment reflects the passion that drives our entire team.

Looking back on our journey, it’s incredible to see how far we’ve come. From our humble beginnings as Precision Driveline to the innovation and growth that define Indrotech today, we have continually strived to deliver cutting-edge solutions and exceptional service.

We would like to extend a heartfelt thank you to all our loyal customers who have supported us over the years. Your trust and partnership have been the foundation of our success, and we are deeply grateful for your continued confidence in Indrotech.

As we celebrate this milestone, we look forward to many more years of collaboration, growth, and innovation. Thank you for being part of our story and for helping us reach this incredible achievement. Here’s to the future!

Indrotech News!

After 16 years of working with Indrotech David Cudmore has decided to move on.

David you were an essential part of Indrotech and played a major role to our growth over the years. From our humble beginnings, your contribution, hard work and determination has resulted to where we are today. During our years together we have seen Indrotech evolve into an important part of the many industries that we now service.

I personally would like to thank David for his loyalty and expertise not only as one of the team but as a close friend; I will for ever be grateful.
The Indrotech team wishes you all the best for your new adventures and please know we are always here for you.

Dennis Eliopoulos – Director Indrotech.

Remember the story we did not so long ago about the Schenck CAB 920? Well, there’s an interesting update. A few weeks ago, we had an issue with the software; this is normal, as things often go wrong with any software. This could be devastating to us as it is downtime. The worrying thing was that, due to Schenck being an international company with machines all over the world, the turnaround time for repair and fault-finding can sometimes take up to a couple of weeks.

Downtime can hurt any business.

Knowing the impact to our business of downtime, I got on the phone with the Australian Schenck office and asked what we need to do. The usual process would be to submit a ticket and wait in line to be serviced. The Australian manager said that he will talk to Germany to see what they can do. I was a bit concerned as we didn’t know what the problem was, and 2 weeks of downtime would really hurt our customers’ orders.

Remote access and diagnostics.

At about 6 pm, I was about to pack up when I received a phone call. It was the Schenck head office in Germany asking about the issue that I had just reported only 2 hours earlier. I walked down to the machine, and they were already remotely accessing the software to run a diagnostic on the issue. The inspection found that it was indeed an easy fix that was done within 20 minutes. So, by 6.30 the machine was back to normal and ready to go for the next day’s schedule.

Schenck’s Speedy response

I was shocked at how fast they rectified my service ticket whilst I was still on the phone to Germany. I asked why they acted so fast when normally it could take up to 2 weeks, and their response astounded me.  They said that they had come across the story that we had written and posted online, and were so pleased with what we had said about their product that they wanted to thank us.

You never know who is watching.

Just goes to show that in this current time, everyone appreciates the simple niceties that we all can offer. Schenck really appreciated the promotion and goodwill that we had given, and we certainly appreciated the quick service that we got in response. Also, when you post something online, you never know who will see it.

More news… 

New H4 Balancing Machine

Although progress is a positive thing for our industry sometimes it comes with a level of sombreness. We recently upgraded our old Hofmann 3 plane driveshaft balancing machine as it had seen better days. Like a loyal old friend this machine had been with us for many years and making the upgrade was particularly sad for us. As it had a long story with Indrotech and indeed the industry as a whole. It was a very sad moment for us but at the same time a necessary action.

The reason being that the old Hofmann was originally set up by our well known and industry respected Mr. Keith Sherwood. Originally acquired from the RAAF many decades ago, Mr. Sherwood modified this machine, converting it into a driveshaft balancing machine. Keith Sherwood, who was also the father of our very own Felicity Tivendale, our Accounts Lady, was one of the industry’s legendary characters.  So much so he was invited by Schenck to tour their production facilities in Darmstadt, Germany in 2010.

Unfortunately, the Hofmann no longer responded so we were forced to upgrade. We came across a H4 dedicated drive shaft 3-plane balancing machine. This one came with a CAB 700 measuring unit which is sufficient for the work that it does.

Read about Schenck cab 820 measuring unit upgrade